Workplace heroism
In Customer Devotion
On November 25, 2008 a group of Islamic terrorists invaded and lay siege to the building all employees and guests of the Taj Mahal Palace Hotel in Mumbai. Remarkably all the employees chose to remain in the building, rather than flee to safety as they were instructed to do in cases of emergency. At the…Read More
Let’s Redesign Executive Pay
In Executive Compensation
Whenever I find fault with the world of business, anyone who knows me could easily accuse the pot of calling the kettle black. I made my career, and continue to operate, within the corporate world. Yet, having retired more than a decade ago, my view of business has sharpened and cooled. I look at the…Read More
