Ostensibly, for the past ten years, our economy has been recovering from the 2008 collapse. During the past few years, our comeback seems to have gained momentum. All the official indicators say we’re back in boom times, with a bull market, low unemployment and steady job growth.

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Cathy Engelbert isn’t a hospital administrator. She isn’t a physician. She doesn’t work in healthcare at all. So what was she doing on the program at a major conference about health? As CEO of Deloitte US, one of the Big Four accounting firms, she’s probably the most powerful woman in the accounting and professional services…Read More

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Every business that succeeds over time will have developed an ongoing effort to help people flourish. It may seem odd to think of it that way, but that’s what all the numbers add up to. If you aren’t making human beings happier every time they come to your business, you aren’t going to survive. If…Read More

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Full disclosure: I am not an engineer and didn’t go to Cal Tech. Nor do I have access to the flight recorders from two recent air disasters. But enough evidence is available to the average layman to suggest that negligent corporate governance at Boeing helped lead to tragedy. My point here is not to slam…Read More

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When I pull up to a gas station in my neighborhood in Florida and note the price for premium, it often irks me when I realize that I’d seen a lower price while driving past a station in another town a little further south. It doesn’t seem fair.

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